JAKARTA – SAS introduces SAS solutions ATM / Branch Cash Optimization (ABCO) to help retail banks in Indonesia increased their profits by reducing operating costs.
Currently, the retail banking business challenges to determine the appropriate cash at an ATM or branch offices without excess or shortage while reducing operating costs and improve customer service. Excess amount of cash in the ATM result in loss of income due to bank money available does not produce.
Amount of cash shortages caused customers reluctant to take money and reduce customer satisfaction. Indonesia has a unique geographical conditions and consists of many islands provide challenges for retail banks in providing the best customer satisfaction by providing the appropriate cash in each ATM or in branch offices with operational costs and effective insurance.
“Indonesia, which has many islands and diverse geographic conditions require special solutions when determining the exact amount needed at an ATM or in branch offices,” said Sonny Halili, SAS Regional Director, Asia Pacific, was quoted by his statement on Thursday (28 / 1 / 2010).
“ABCO SAS solution with the ability to predict future needs and provide high visibility for management to optimize cash at an ATM or in branch offices can help retail banks in Indonesia to reduce operating costs and insurance, customer satisfaction, and increase profits income, “he added.
ABCO SAS solutions for retail banking use forecasting solution that will help the bank management to estimate how much money they need at an ATM or branch offices based on previous transactions and the time factor into account holidays and special dates can encourage the use of ATMs and cash at ATMs.
ABCO solutions from SAS, the retail banking can compare the actual daily transaction reports to estimate the amount of cash that helps users find out whether the estimate is consistent with the estimates.
